Our Team

Let us help you solve your most challenging people problems and realize new opportunities just waiting to be discovered.

Meet Our Team

We are humble, we believe the best way to work through challenges is with a sense of humor, and most importantly, we are committed to your success.  We will go the extra mile to make sure that you use the Predictive Index in a way that feels genuine and consistent with your company’s culture and values. We recognize there is no one-size-fits-all solution; our focus is to tailor our approach to fit your needs and desired outcomes.  We offer a wide range of services and programming designed to address those needs and provide immediate, actionable solutions.  Our consultants and client support team work diligently to ensure a great experience and even better results for your people and your business.

Steven Cundall

Steven Cundall

Founder, CEO

508.932.4095

Drawing on years of experience running his own telecommunications company, Steve founded LeadShift to empower leaders to build close-knit, high-performing teams. He’s an experienced entrepreneur who loves watching organizations grow, making a real impact on client success, and building a collaborative culture where talented people thrive and support each other.

“Over 50% of people leave their jobs because of their relationship with their boss. 95% of bosses think they left for other reasons.”

Pan Cundall

Pan Cundall

Business Manager

508.932.4094

Pam co-founded LeadShift with her husband, Steve Cundall. She’s a versatile leader with experience in office support, customer service, and finance. Outside of work, she’s enhancing her own leadership skills as co-chair for Women United, an organization dedicated to uplifting communities by providing opportunities for all.

“My favorite part about my job is watching the development of the various roles that have emerged within the company since its inception as a two-person operation.”

Joe Cundall

Joe Cundall

Partner, Senior Consultant

508.340.1247

Joe enables his clients to make better hiring decisions, develop stronger leaders, build more resilient teams, and accelerate sales performance. He spent the earlier stages of his career in education and consultative sales roles, building a strong foundation for his current position. More than anything, he loves participating in his clients’ success.

“95% of people think they are ‘self-aware.’ Only 15% truly are, which is wild!”

Kailyn Graham

Kailyn Graham

Partner, Coo

Kailyn builds strong and lasting relationships with our clients by creating top-notch experiences – a skill that she’s utilized throughout her career. She’s passionate about driving client success by helping people get the maximum value out of our products and services. She’s an avid snowboarder who hails from Canada.

“No two clients are the same, and success for one is not success for the other.”

Josh Wells

Josh Wells

Partner, Senior Consultant

508.439.1022

Josh brings cutting edge people-data and proven consulting techniques to help leadership teams align their organization’s talent with their business goals. He studied behavioral science in school, then embarked on an eclectic journey of roles in management and sales before finding the perfect marriage of the two at LeadShift. He enjoys having real conversations that move the needle for his clients.

“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.” – Patrick Lencioni

Celia Chase

Celia Chase

Partner, Leadership Coach

603.491.4920

Joe enables his clients to make better hiring decisions, develop stronger leaders, build more resilient teams, and accelerate sales performance. He spent the earlier stages of his career in education and consultative sales roles, building a strong foundation for his current position. More than anything, he loves participating in his clients’ success.

“95% of people think they are ‘self-aware.’ Only 15% truly are, which is wild!”

Brian Burlas

Brian Burlas

Consultant

508.331.5764

 

Brian is an experienced account & relationship manager. He spent his early years working in education, coaching & consultative sales roles. He enjoys learning about a client’s business and becoming a partner in their success. Driven by a positive client experience, he takes pride in providing top of the line customer service. Outside of work Brian enjoys running and spending time with his wife & two dogs.

“The difference between ordinary and extraordinary is that little extra.” -Jimmy Johnson

Rosemary Manu

Rosemary Manu

Program Manager

Rosemary thrives on creating efficient and structured systems that impact organizational success. She is committed to delivering high-quality work that drives positive change and contributes to the development of sustainable programs. With her expertise in coordinating leadership workshops, Rosemary recognizes the value of programs that help individuals develop into better leaders.

The fight is won or lost far away from witnesses — behind the lines, in the gym, and out there on the road, long before I dance under those lights. – Muhammad Ali

Sydney Labadie

Sydney Labadie

Leadership Coach

Sydney brings 15+ years of executive coaching and cross-sector consulting to LeadShift, after serving as Director of Learning & Development with a fast-growing company ranked in Inc. Magazine’s Best Place to Work as well as holding numerous roles within Fortune 500 companies. A native of the Pacific Northwest, Sydney is passionate about leveraging research-based strategies to help leaders evolve and thrive.

“I absolutely believe that people, unless coached, never reach their maximum potential.” – Bob Nardelli

Melissa Sherry

Melissa Sherry

Consultant

Melissa is a leadership and culture strategist with a passion for building workplaces where people thrive. With a background in organizational leadership and years of experience in training facilitation, strategic planning, and team development, Melissa helps leaders and companies bridge the gap between people strategy and business results. Through her work, Melissa brings clarity, compassion, and actionable tools to organizations ready to evolve.

“We can’t keep asking people to be resilient without first redesigning the systems they work in.”

Ready to get started?

We help companies understand how to manage and coach employees to unlock their full potential. Connect with a LeadShift Consultant to learn how you can reach your business objectives through a deeper understanding of your people!